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Sales Marketing & Support

Understand what a customer's email is really asking

Some customer emails were confusing, so one worker used ChatGPT to figure out what people were really asking and to help word the replies.

Steps

  1. Paste in the email with personal details removed.
  2. Ask what they want and for a draft reply.
  3. Edit it, then send.

Prompt you can copy

What is this customer actually asking for? Summarize their request in one line and draft a friendly reply: [paste]

Tools

  • ChatGPT

For Small businesses. Added .

Source

hn ·

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