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Sales Marketing & Support

Find trends in customer feedback

Etsy's support team analyzes customer feedback in Gemini in Sheets. Spotting trends now takes minutes instead of hours.

Steps

  1. Export reviews or survey answers.
  2. Ask for themes and how often each comes up.
  3. Act on the biggest issue.

Prompt you can copy

Group these customer comments into themes, count each theme, and suggest one fix for the top 3: [paste]

Tools

  • Gemini

For Small businesses. Added .

Source

vendor ·

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