---
title: "Answer customer questions from product specs · Lenexa Learn"
description: "Brazilian retailer Varejo de Moda puts an AI assistant on product pages. It reads the full specs to answer shoppers' specific questions."
url: https://www.lenexa.ai/learn/use-cases/answer-customer-questions-from-product-specs/
site: "Lenexa Learn"
---

Sales Marketing & Support

# Answer customer questions from product specs

Brazilian retailer Varejo de Moda puts an AI assistant on product pages. It reads the full specs to answer shoppers' specific questions.

## Steps

1. Paste in the specs.
2. Try the questions shoppers ask most.
3. Add the answers to your FAQ.

## Prompt you can copy

```
Using only these product specs, answer customer questions accurately. Say "not listed" if unknown: [paste]
```

## Tools

- Gemini

For Small businesses. Added October 12, 2026.

## Source

[vendor](https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders) · April 2026

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